Jeffybet Terms and Conditions

Welcome to Jeffybet Casino. These Terms and Conditions govern your use of our website, jeffybet.com, and all services we provide. By registering an account, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Company Information and Licensing

Our casino is operated by Jardin Du Roi Ltd, registration number 00038984, registered at Sea Urchin Street, San Pedro, Ambergris Caye, Belize. At Jeffybet, we hold licence No. ALSI-042402006-FI4, issued by the Anjouan Offshore Financial Authority, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005, type b2c, valid from 27 February 2024 to 26 February 2027. This licence covers both jeffybet.com and jeffybet.net. These terms are governed by the laws of Anjouan. If our support team cannot resolve a dispute, it will be referred to arbitration; no alternative dispute resolution body is designated for this purpose. For legal correspondence, you may contact us at [email protected].

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account with us. Our services primarily target players in Canada and are offered in English, with localisations for English (UK) and English (Canada). We do not accept players who reside in, or are located in, Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the USA, any FATF-blacklisted country, or any other jurisdiction we deem prohibited. At Jeffybet Casino, we reserve the right to void bets, winnings and bonuses obtained by players from restricted territories.

VPN and Location Masking

We strictly prohibit the use of a VPN, proxy or any similar service or device that masks or manipulates the identification of your real location. Should we detect such activity, we may suspend your account and withhold your funds pending investigation.

Account Registration

When you create an account with Jeffybet, we require accurate, current and complete information. You are responsible for keeping your login credentials confidential. We allow only one account per player, household and device. If you forget your details, you can use the Jeffybet login page to recover access, or contact our support team for assistance.

We verify your identity before processing any withdrawal
We may request documents confirming your age, address and payment method
We reserve the right to close duplicate or fraudulent accounts

Deposits and Withdrawals

Our accepted currency on the site is CAD, while our welcome package is also available in USD and USDT versions with identical numerical limits. We also accept several cryptocurrencies, including Bitcoin, Ethereum, Tether, BNB, Tron, XRP, Litecoin, Solana, Cardano and Bitcoin Cash. Here at Jeffybet, the minimum deposit is CAD 10 and the maximum is CAD 3,000, with Interac transactions subject to the same FINTRAC-stated limits, which your bank may raise. The minimum withdrawal amount is CAD 10 per transaction.

Deposits must originate from an account, payment system or 3-D Secure card registered in your own name. We process withdrawals back to the original deposit method; an alternative method is permitted only at our discretion and subject to additional security checks. Please note that crypto transactions are final and cannot be reversed or refunded once submitted.

Withdrawal Limits

We apply a withdrawal limit of CAD 3,000 per day under clause 9.1, and CAD 10,000 per day under clause 9.6. If your balance reaches at least ten times your total deposits, we cap withdrawals at CAD 10,000 per month. Any transaction exceeding CAD 10,000 triggers mandatory KYC verification. The maximum payout we allow per single bet or spin is CAD 100,000, excluding progressive jackpot wins, which are uncapped.

Fees and Processing

Deposits are processed instantly, except for crypto transfers, which depend on blockchain confirmation times. We do not charge a commission on withdrawals if your deposit has been wagered at least once; otherwise, we deduct an 8% fee, with a minimum charge of CAD 4. A chargeback, denial or reversal of a payment incurs an administration fee of CAD 55. We only consider refund requests within 24 hours of the original transaction, or within 30 days if a third party or minor is alleged to have used your account.

Bonuses and Promotions

At Jeffybet Casino, we offer a welcome package worth up to CAD 3,000 spread across your first four deposits: 100% up to CAD 500 on deposits of 10-500, 125% up to CAD 625 on deposits of 25-500, 175% up to CAD 875 on deposits of 50-500, and 200% up to CAD 1,000 on deposits of 100-500. No free spins are included in this package. We require wagering of 40 times the bonus amount within seven days of activation, and the maximum amount transferable from your bonus balance equals the maximum bonus for each step.

Our daily cashback returns 10% of your net loss, capped at CAD 1,000 per day, with 1x wagering, credited at 00:00 UTC, provided you have deposited at least CAD 200 and recorded a daily net loss of at least USD 200. If you'd like to search for a Jeffybet bonus or a Jeffybet casino bonus, our Wheels of Fortune promotion rewards deposits of CAD 25, 50 or 100 with spins and prizes up to CAD 1,000, subject to 25x wagering within 24 hours. We also run a referral programme, paying CAD 5 to each side once the referred player generates CAD 100 in casino GGR, and a birthday bonus ranging from CAD 10 to CAD 100 depending on your loyalty level.

Anyone searching for a Jeffybet no deposit bonus or a Jeffybet casino no deposit bonus should note that our maximum win from any no-deposit bonus, including the registration offer of 25 free spins on Sizzling Hot, is capped at CAD 1,000.

Game Contribution Rates

We apply different wagering contribution rates by game type when you clear a bonus:

We count ordinary slots at 100% toward wagering requirements
Our blackjack titles, live and virtual, contribute 10%
We set roulette contribution at 10%, with certain named titles reduced to 5%
Our live game shows and money wheels contribute 25%
We count craps, video poker, sic bo and Bac Bo at 5%
Keno, bingo, scratchcards and arcade games contribute 10%

Certain progressive jackpot games, including titles by Amusnet and Novomatic, are excluded entirely from bonus wagering and cannot be played using bonus balance.

Loyalty Program

Our JeffyBet Loyalty Program features five levels: Copper, Bronze, Silver, Gold and Platinum, based on points earned from real bets and spins. You earn one point per CAD 1 settled, excluding bonus bets, and a verified email address is required to join. Each level unlocks monthly cashback, a birthday bonus and, at higher tiers, a VIP manager, higher withdrawal limits and access to VIP tournaments and quests.

Responsible Gambling and Self-Exclusion

We are committed to promoting responsible play. If you need a break from gambling, you may request self-exclusion by emailing [email protected] or contacting our live chat; we will action your request within 24 hours. We encourage you to set personal limits and to reach out to our team if you feel your gambling is becoming a concern.

Customer Support

If you have questions about these terms, our Jeffybet app, or your account, you can reach our support team through live chat or email at [email protected]. For legal matters, please use [email protected]. We currently offer support in English and aim to respond promptly to all enquiries.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulations or business practices. We recommend checking this page periodically, as continued use of our platform after changes take effect constitutes your acceptance of the revised terms.