Jeffybet Privacy Policy

At Jeffybet, we take your privacy seriously and are committed to protecting the personal data you share with us. This policy explains how we collect, use, store and safeguard your information when you visit jeffybet.com, register an account, or use any of our gaming services. We at Jeffybet Casino operate under a licence issued in Anjouan, Union of Comoros, and we process personal data in line with the obligations attached to that licence.

Information We Collect

We collect several categories of information in order to provide our services, verify your identity, and comply with our legal obligations. Our Jeffybet Casino registration process requires certain mandatory details, while additional information may be requested during account verification or withdrawal processing.

We gather registration data such as your full name, date of birth, email address, phone number, and residential address
We collect financial information including deposit and withdrawal details, payment method data, and transaction history related to Interac transfers or cryptocurrency wallets
We track your gaming activity, including bets placed, games played, session duration, and loyalty points accumulated
We record technical data such as your IP address, device type, browser information, and location data used to confirm you are not accessing our services via VPN or proxy
We retain copies of identification documents submitted during our KYC verification process
We log communications you have with our support team through live chat or email

How We Use Your Data

Our Jeffybet platform uses the information we collect for a range of legitimate purposes connected to operating a licensed online casino. We at Jeffybet process your data to create and manage your account, process deposits and withdrawals, and deliver bonuses such as our welcome package and Wheels of Fortune rewards.

We use your data to verify your identity and age, ensuring you meet our eligibility requirements
We process your financial details to complete deposits and withdrawals, including monitoring for amounts that trigger our KYC checks above CAD 10,000
We analyse your gaming activity to calculate loyalty points, cashback, and VIP benefits
We use your contact information to send account notifications, promotional offers, and responses to your support enquiries
We rely on your data to detect fraud, prevent money laundering, and enforce our restrictions on prohibited jurisdictions and VPN usage
We may use aggregated, anonymised data to improve our game offering and platform performance

Legal Basis for Processing

Here at Jeffybet Casino, we process personal data on several legal grounds, including the performance of our contract with you, compliance with regulatory obligations under our Anjouan licence, and our legitimate interest in preventing fraud and protecting our platform. Where required, we also rely on your consent, which you may withdraw at any time by contacting [email protected].

Sharing Your Information

We do not sell your personal data to third parties. However, our Jeffybet operations require sharing certain information with trusted partners to deliver our services effectively.

We share data with payment processors handling Interac transfers and cryptocurrency transactions including Bitcoin, Ethereum, and Tether
We share information with identity verification providers to complete KYC checks
We disclose data to game providers such as Pragmatic Play, Evolution Gaming, and Novomatic where necessary for game functionality and fairness monitoring
We may share data with regulators, law enforcement, or arbitration bodies where legally required
We may disclose information to professional advisors, auditors, or service providers bound by confidentiality obligations

Data Retention

We at Jeffybet retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with financial recordkeeping and anti-money laundering obligations under Anjouan law. Our Jeffybet Casino retention periods may extend beyond account closure where we are required to retain transaction records, identification documents, or communication logs for regulatory or dispute-resolution purposes.

Cookies and Tracking Technologies

Our Jeffybet website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie settings through your browser, though disabling certain cookies may affect the functionality of our Install App, PWA, or desktop web platform.

Your Rights

We respect your rights regarding the personal data we hold about you. Our Jeffybet support team is available to assist with any requests related to your data.

You have the right to request access to the personal data we hold about you
You may ask us to correct inaccurate or incomplete information
You can request deletion of your data, subject to our legal retention obligations
You may object to certain types of processing, including marketing communications
You have the right to request a copy of your data in a portable format
You may request self-exclusion from our services, which we will action within 24 hours of your request via email or live chat

Data Security

We at Jeffybet Casino implement technical and organisational measures designed to protect your personal data from unauthorised access, loss, or misuse. Our security protocols cover account authentication, encrypted data transmission, and restricted internal access to sensitive information such as payment details and identification documents.

International Data Transfers

Because our Jeffybet operations are licensed in Anjouan and serve players primarily in Canada, your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are applied whenever such transfers occur.

Restricted Jurisdictions and VPN Policy

Our Jeffybet terms require that you do not use a VPN, proxy, or any similar tool to mask your real location. We collect location data specifically to confirm you are not accessing our services from a restricted jurisdiction, including Australia, the UK, the USA, and other prohibited territories listed in our terms. Players attempting to circumvent these restrictions through location masking may have their accounts suspended.

Children's Privacy

We do not knowingly collect personal data from minors. Our Jeffybet services are intended only for adults who meet the legal gambling age in their jurisdiction. If we discover that a minor has accessed our services, we will close the account and take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our Jeffybet services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, please contact us at [email protected] for support-related enquiries or [email protected] for legal matters. We at Jeffybet are committed to addressing your privacy concerns promptly and transparently.